PROBLEM: Meter will not respond to any buttons pressed and unable to power off a Lutron data-logging meter. Many clients report that the only way it can be restored is by removing the power source and re-start meter.

SOLVED:

This often occurs when the meter is in record mode (REC).  This is a fail-safe to prevent someone from inadvertently turning off the meter during the data logging process. In order to determine if this mode had been activated, you should see the (REC) indication at the top of the reading on the screen of the meter. Therefore preventing the meter  from being powered off.

If this is the case, and you are not in the middle of data-logging, hold the (REC) button for 2 to 3 seconds or until the (REC) indicator is off. At this time you will then be able power the meter off as you normally would by holding the (POWER) button for 2 to 3 seconds or until the meter is powered off.