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Map of UPS Ground Shipping Zones
UPS Ground shipping zones.

Holidays and weekend are excluded when counting shipping days.

Shipping Policy from Marshall, NC 28753

Inspect USA sells and delivers merchandise throughout the United States, Canada and many other countries throughout the world. We ask for "extra" patience from our international customers as shipment of their orders may require additional time because of security concerns. If you are a client outside of the United States please send eMail to to receive purchasing instructions. We use only two carriers, the United Parcel Service (UPS) and the United States Postal Service (USPS). Not all shipping methods are available for all items and we do not guarantee shipping delivery by an exact date. If you need your shipping date guaranteed, you must choose an expedited shipping option and have it shipped to the exact billing address of the credit card being used for payment.

The Inspect USA Shipping and Receiving Department processes orders daily and ships Monday through Friday excluding national holidays. We will make every effort to ship orders received by 2:30PM (10:30AM for US Postal Service) Eastern Time on the same day received, as long as it is being shipped to the same address as the billing address of the credit card. Orders received after 2:30PM Friday, will be shipped during the regular shipping time on the following Monday or on Tuesday if Monday is a holiday. Please carefully enter your delivery information into the order form to reduce errors and delays in your merchandise being shipped. Also to avoid carrier correction charges. You may include additional delivery instructions or requirements, such as a "must have by" date, in the comments section of the shipping selection page in the shopping cart.

To control purchasing and credit card fraud, your credit card billing address must match your delivery address. Any deviation between the addresses will result in a shipping delay. There can be NO exceptions to this requirement if you choose one of the expedited shipping methods. Using PayPal as the payment method will reduce any delays in shipping when the billing and delivery addresses are different. There is additional information about expedited shipping options below.

IMPORTANT: Aerosol cans CAN NOT be shipped by the U.S. Post Office. If your purchase includes aerosol cans, such as canned smoke, you must select UPS Ground as the shipping method.
InspectUSA USPS Shipping Policy, please read the following information carefully.

USPS Shipping Policy

The US Postal Service picks up at our warehouse daily. The time that the pickup is made can be as early as 11:30am Eastern. So orders placed by approximately 10:30AM Eastern Time on the same day received, as long as it is being shipped to the same address as the billing address of the credit card. For example, orders received after 10:30AM Friday, will be shipped during the regular shipping time on the following Monday or on Tuesday if Monday is a holiday. Please carefully enter your delivery information into the order form to reduce errors and delays in your merchandise being shipped. Also to avoid carrier correction charges. You may include additional delivery instructions or requirements, such as a "must have by" date, in the comments section of the shipping selection page in the shopping cart.

  • US Mail ships within the next business day of the order.
  • Can be delivered to PO Boxes and APO addresses.
  • Mail insurance is not included in the postage.

UPS Shipping Policy

InspectUSA UPS Shipping Policy, please read the following information carefully. UPS offers several different shipping options and you have the ability to select the shipping method that works best for you. UPS will NOT deliver to PO Boxes, APO addresses or the local US Post Office. UPS offers Ground shipping to most locations in the United States and other countries. Additional UPS shipping options are shown below.

UPS Expedited Shipping Options

If you select one of the expedited options shown below every effort will be made to get your order shipped the same day. To qualify for same day shipping the order must be received by 2:30PM ET. If you select an expedited shipping option the credit card billing address and delivery address must be exact.
  • UPS Next Day Air
  • UPS 2nd Day Air
  • UPS 3-Day Select

Shipping insurance is not included in the quoted rates. A separate line is added at checkout when insurance is recommended by InspectUSA and the United Parcel Service.

Carrier Address Correction Fee

If you supplied an incorrect or incomplete delivery address (no apartment number listed, transposed zip code, zip code that does not match the city, etc.) or if you change the delivery address after your package is in transit, the carrier will make every effort to perform an address correction however, they will assess a fee of $13.90 to the delivery charges. You agree to pay this fee, which will be billed separately to the credit card used for your purchase.

Refused or Returned Deliveries

Our carriers charge a shipping fee when a package must be returned to the shipper. If you refuse an order or if the merchandise is returned to our warehouse because of an incomplete or incorrect address, you agree to pay the return shipping costs. This charge will be billed separately to the credit card used for your purchase. If any package can not be delivered due to our error, no additional shipping charges will be applied.

Please Note: If you do not select a shipping option, shipping costs will be added after checkout and will not be visible at the time of checkout.

Customers ordering inspection report forms, please allow 5 to 7 days for us to print the materials. Expedited processing is available for additional cost. Please see the options on each form product page.

Guaranty of Service Refunds

Inspect USA will ship using the method you selected and paid for when it is available. Please be advised that Inspect USA does not offer any Service Guaranty. Inspect USA cannot underwrite the carriers' decision to deny a Service Guaranty claim. If a Service Refund is issued by the carrier we will then refund you the adjusted amount within 15 days of our receiving the credit.

Note: UPS & FedEx do not offer Service Guaranty Refunds on any deliveries that have a "Additional Handling" charge on them for example, but not limited to Saturday Delivery, Oversize Package etc.

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