Holidays and weekend are excluded when counting shipping days.
Inspect USA sells and delivers merchandise throughout the United States, Canada and many other countries throughout the world. We ask for "extra" patience from our international customers as shipment of their orders may require additional time because of security concerns. If you are a client outside of the United States please to receive purchasing instructions. We use only two carriers, the United Parcel Service (UPS) and the United States Postal Service (USPS). Not all shipping methods are available for all items and we do not guarantee shipping delivery by an exact date. If you need your shipping date guaranteed, you must choose an expedited shipping option and have it shipped to the exact billing address of the credit card being used for payment.
The Inspect USA Shipping and Receiving Department processes orders daily and ships Monday through Friday excluding national holidays. We will make every effort to ship orders received by 2:30PM (10:30AM for US Postal Service) Eastern Time on the same day received, as long as it is being shipped to the same address as the billing address of the credit card. Orders received after 2:30PM Friday, will be shipped during the regular shipping time on the following Monday or on Tuesday if Monday is a holiday. Please carefully enter your delivery information into the order form to reduce errors and delays in your merchandise being shipped. Also to avoid carrier correction charges. You may include additional delivery instructions or requirements, such as a "must have by" date, in the comments section of the shipping selection page in the shopping cart.
To control purchasing and credit card fraud, your credit card billing address must match your delivery address. Any deviation between the addresses will result in a shipping delay. There can be NO exceptions to this requirement if you choose one of the expedited shipping methods. Using PayPal as the payment method will reduce any delays in shipping when the billing and delivery addresses are different. There is additional information about expedited shipping options below.
IMPORTANT: Aerosol cans CAN NOT be shipped by the U.S. Post Office. If your purchase includes aerosol cans, such as canned smoke, you must select UPS Ground as the shipping method.
The US Postal Service picks up at our warehouse daily. The time that the pickup is made can be as early as 11:30am Eastern. So orders placed by approximately 10:30AM Eastern Time on the same day received, as long as it is being shipped to the same address as the billing address of the credit card. For example, orders received after 10:30AM Friday, will be shipped during the regular shipping time on the following Monday or on Tuesday if Monday is a holiday. Please carefully enter your delivery information into the order form to reduce errors and delays in your merchandise being shipped. Also to avoid carrier correction charges. You may include additional delivery instructions or requirements, such as a "must have by" date, in the comments section of the shipping selection page in the shopping cart.
If you select one of the expedited options shown below every effort will be made to get your order shipped the same day. To qualify for same day shipping the order must be received by 2:30PM ET. If you select an expedited shipping option the credit card billing address and delivery address must be exact.
Shipping insurance is not included in the quoted rates. A separate line is added at checkout when insurance is recommended by InspectUSA and the United Parcel Service.
Our carriers charge a shipping fee when a package must be returned to the shipper. If you refuse an order or if the merchandise is returned to our warehouse because of an incomplete or incorrect address, you agree to pay the return shipping costs. This charge will be billed separately to the credit card used for your purchase. If any package can not be delivered due to our error, no additional shipping charges will be applied.
Please Note: If you do not select a shipping option, shipping costs will be added after checkout and will not be visible at the time of checkout.
Customers ordering inspection report forms, please allow 5 to 7 days for us to print the materials. Expedited processing is available for additional cost. Please see the options on each form product page.
Note: UPS & FedEx do not offer Service Guaranty Refunds on any deliveries that have a "Additional Handling" charge on them for example, but not limited to Saturday Delivery, Oversize Package etc.