Thank you for choosing Inspect USA for your radon gas test kits.
Feel free to return the canisters or vials by any carrier of your choice. You can use any appropriate type of package approved by the carrier as well. Inspect USA will typically provide one U.S. Postal Service Priority Flat Rate envelope (postage not included) & one instruction sheet with information form attached, per order. Additional mailers are available from the U.S. Postal Service free of charge (https://USPS.com). PDF versions of the instruction/info sheets are available to download at https://inspectusa.com/radon/forms or request a copy by e-mail radon@inspectUSA.com.
Very Important ->Deadline: Short term & radon in water test devices must be received by the lab within 8 days (on a business day) or the test is invalid. Note: In Connecticut, water test vials must be returned within 4 days.
1st Class Mail Delivery is Not Guaranteed:
Most test kits sent via 1st Class Mail arrive within 3-5 days. If you need guaranteed delivery, it is recommended that you send your kit via FEDEX or UPS Next Day Service. We have found that USPS Express mail is not as reliable.
For Short term Liquid Scintillation Radon Gas in Air Test Kits and Radon Gas in Water Test Kits: results are typically available by 4 PM Eastern time that next business day after the lab receives them. For example if we receive the package on Tuesday results will be available Wednesday 4 PM; if we receive them Friday, results will be available Monday 4 PM.
For Inspect USA 4″ Canisters: results are typically available by 4 PM Eastern the same day we receive them when they are received at the physical address prior to 11AM eastern. It is recommended to use either UPS or Fedex Next Day Service to be assured the canisters arrive by 11AM. For canisters that arrive after 11AM eastern, results will be available that next business day after the lab receives them. For example if we receive the package on Tuesday after 11AM, results will be available Wednesday by 4 PM; if we receive them Friday before 11AM results will be available the same day by 4PM eastern. If canisters are received Friday after 11AM, results will be available Monday 4 PM.
Results are emailed as they’re available throughout the day. Please be sure to print legibly (or complete the form using Adobe Acrobat) to avoid a delay in receiving your results. Forms are available at: https://InspectUSA.com/radon/forms. Results are available at https://inspectUSA.com/results. You will need the device serial number and the test-site zip code (when the datasheet is completed properly) in order to view and or print your results.
IMPORTANT: the lab must receive your completed radon test canister or vial within eight calendar days. Anything beyond that cannot be analyzed and would be considered invalid. We cannot be responsible for invalid results or for a free replacement test kit.
When using the enclosed envelope, be sure to add the appropriate Priority Mail Postage.
Please note: Long Term Radon Gas in air Test Kits take approximately 3 weeks for results.