Inspect USA

Call: 828-259-2550. Currently wait times are brief. Thank you.

Thank you for visiting InspectUSA.com!

We value all of our customers and appreciate your patronage.

Our preferred and most efficient way to respond is by way of the messaging system below. Customer Service is available throughout the day to respond to these messages promptly. Each response will be made in the order received. Please give as much information as possible to assist us in servicing you better.

Required information

Full Name

E-Mail Address

Inquiry

Total of 20 + 8=

Phone Center:

Customer Service Hours:

Monday - Friday 9am to 3:30pm Eastern.
Closed Saturdays, Sundays and Holidays.

We do have a company voicemail system when a representative is unavailable.

Mailing and payment address:
Inspect USA, Inc.
428 Barnes Branch Road
Marshall, NC 28753

Lab Address to return radon test devices for analysis:
Radon Lab
2 Saber Way
Ward Hill, MA 01835.
Note: Some carriers use Haverhill as city. Either is OK.

Holiday Schedule

Radon lab, as well as InspectUSA facilities will be closed on the following days in 2026. Lab results will remain available through our website. Note: Closed on Saturdays & Sundays.

Independence Day (Observed)	Friday	7/3/2026
Labor Day	Monday	9/7/2026
Thanksgiving Day	Thursday	11/26/2026
Day After Thanksgiving	Friday	11/27/2026
Christmas Day	Friday	12/25/2026

* While listed as a company holiday, the laboratories will have staff working to ensure that samples delivered get processed.

Additional info:
Guidelines on Returning Completed Radon Test Device To Lab For Processing

To view our shipping policy: Shipping Policy.
To view our returns policy: Return Policy.
Please visit our store frequently as we are always adding new products.
Also, check out our Online Specials page.

FOR RETURNS, SHIPMENTS OR ANY OTHER DELIVERIES, CONTACT US TO GET THE PROPER DELIVERY ADDRESS and ROUTING CODE FOR THE LOCATION TO RECEIVE PARCEL. Please include as much information as possible so we can get you the proper address and routing code.

PACKAGES WITHOUT PROPER APPROVAL & ROUTING CODE ARE AUTOMATICALLY REFUSED and RETURNED TO SENDER.